Reviews

Here's what our satisfied customers are saying...

Stephen Aument

We have purchased 4 bikes at Lets Roll E-bike Shop Lancaster and every time the staff has been extremely helpful, knowledgeable and friendly to us. I would definitely recommend this e-bike shop for everyone interested in E-bikes.

4/24/2025
 

David Ramirez M.

Great Service

4/18/2025
 

Flitzeryt

Great bike shop. Purchased a eride pro s and it is so much fun. Great customer service. My brake had a problem and they fixed it very fast and were super nice. Would highly recommend.

3/15/2025
 

Yeezy J

great experience the staff Davey & Cuba were a great help.

3/1/2025

Sean

Couldn’t be happier with my purchases and relations at this shop!

3/1/2025

Jason and Jessica S

Great shop and great people! Everyone at both the Lancaster and the Columbia stores have been great to work with. They were more than happy to let my 11 year old son test ride several bikes. When we purchased him a bike, they went over everything about it with him which I really appreciated. We’ve gone back for service and were again very pleased with their customer service and support.

2/4/2025

Tony B

Great shop with a ton of different bike styles! We are new to electric bikes and stopped in this weekend to check out their selection. They have something for everyone. Dave was a pleasure to talk to and very knowledgeable. We will be back.

1/26/2025

R S

Drove from Philly to pick up my Zooz Ripster after communicating a couple of times to confirm availability. Even on the phone I could tell these guys were cool, which was no different when I got there. Everyone was friendly and knowledgeable. They have a huge selection of bikes… something for everyone. Thanks gentlemen for the excellent experience. Your bike shop is awesome.

1/19/2025

C

Greatest shop to go to for repairs and amazing service!!!

1/5/2025

Duain H 

Tim is awesome to deal with, Went above and beyond my expectations. Great place to do business. Would highly recommend Lets Roll Bike shop

1/5/2025

John M

Great communications and excellent to work with! Highly recommend Lets Roll Bike Shop!!

12/1/2024

Laura G

I had a wonderful experience at Let’s Roll Lancaster! I brought my son’s Onewheel for a tire valve replacement. The staff was super nice and they fixed it while I waited. This is the best place to get a Onewheel fixed hands down!!! I will definitely go back in the future as well as tell other to stop by. The staff is very knowledgeable on Onewheels. GREAT SERVICE!

11/21/2024

Lindsay L

I went there today to buy a onewheel! The staff was very helpful and very encouraging. They were understanding of the return policy and not pushy. They emphasized taking my time and being safe. They were apologetic that they did not have one in store for me to try. I am so ecstatic with my onewheel! They also said they can do maintenance as needed like tire changes and things like that.

10/12/2024

Yaee M

Dope store bought my first E bike from them and I plan to buy another one eventually very nice people I didn’t feel pressured to purchase and they were very informative

10/1/2024

Betsy Z

We rented e-bikes on 7/24/24 and did the Northwest River Trail. We rode from one end to the other and then came back again. The trail was paved with a little gravel in some areas. It was easy to navigate and allot of fun. I recommend it if you get a chance. Lots of shaded areas because of the tree canopy. The trail seems to go from “park” to park. With places for breaks/restrooms in between if needed. You could stop at a restaurant or even pack a lunch because of all the picnic areas and pavilions The Columbia team was very helpful and we had a great time.

9/11/2024

Kim C

Great guys. Fixed a disconnected wire for me quickly and at no cost. I had stopped by previously just to check out the shop and found everyone to be very courteous and friendly. I wasn’t positive I put it together properly 😆 and they offered to look it over.

8/28/2024

Kimberly D C

Dave was fantastic. I had been pushing my beast of a bike (75 pounds) for about 2 miles in the heat. Dave fixed the wire for me in just a couple of minutes and didn’t even charge me. I love these guys.

8/28/2024

Quelbin A

Great place to get an Ebike and the staff is amazing

8/11/2024

Linda

My husband and I recently visited the Columbia Let’s Roll bike shop. Both of the gentleman provided excellent service. They explained how to use the bikes and gave us time to get comfortable with the bikes. They really want their customers to have a great experience. Extra thanks to Gabe for helping us with some special circumstances.

7/23/2024

Mary L

Great help nice place

7/21/2024

Jenna Mc H

Great place to buy e-bikes. Shawn and ‘Cuba’ were friendly, helpful, and knowledgeable. Location is perfect! They allowed us to test drive anything in their shop, which made it easy to pick the perfect bike for us. Thanks Let’s Roll!

7/20/2024

Dan M

Tim was outstanding! We walked into the Lancaster store to get info. on ebikes. It was closing time and Tim was welcoming and shared a ton of insight. He also invited us to rent bikes at Columbia. We did. We ended up buying Aventon Avenger.2s and a Hollywood bike rack. Their response, expertise, willingness to share, and genuine friendliness was outstanding. We LOVE the bikes (first ride was 26 miles). Highly recommend Let’s Roll!!!

7/6/2024

Dan Stacy M

Tim was outstanding! We walked into the Lancaster store to get info. on ebikes. It was closing time and Tim was welcoming and shared a ton of insight. He also invited us to rent bikes at Columbia. We did. We ended up buying Aventon Avenger.2s and a Hollywood bike rack. Their response, expertise, willingness to share, and genuine friendliness was outstanding. We LOVE the bikes (first ride was 26 miles). Highly recommend Let’s Roll!!!

7/6/2024

Lito S

Brought my begode master in to lets roll today for a stabilizer install new chassis install and new suspension linkage kit the time they managed to get it done in was incredible definitely come check out lets roll for euc repairs great prices !!

7/5/2024

Betsy

The guys were friendly and knowledgeable. They fixed my bike the same day I brought it and charged a very reasonable rate for parts and labor!

6/30/2024

Spencer P

took care of me quickly

6/30/2024

Jill

What an amazing bike shop in Columbia! The guys that work there went above and beyond. Kind, friendly, helpful! What a great experience biking the Northwest river trail.

5/30/2024

Susan J H

Rented an e-bike for a couple of days. The guys are great, really helpful. The bike (Aventon Pace) was awesome. Had a great time. I highly recommend Let’s Roll!

5/30/2024

Darren and D

We would highly recommend renting E-bikes from Let’s Roll. They went above and beyond to make sure our group had an awesome experience! We had a fantastic ride on the Northwest River Trail from the Columbia shop to Falmouth. We plan to be back again!

5/28/2024

John R

Just purchased Aventon level2 and aventure2, great bikes so far. Ryan from lancaster and Tim from columbia are the best to deal with. Let’s Roll went out of the way to even deliver the bikes. I’m sure the maintenance and repair service will be just as outstanding. If your looking to purchase or wanting to try an ebike Let’s Roll is the place to go. Highly recommend.

5/24/2024

John

Just purchased aventon level 2 and aventure 2 awesome bikes so far. Tim from columbia and Ryan from lancaster are outstanding to deal with. I’m sure the after service will be as good as the sales service. Highly recommend.

5/24/2024

Kevin T

Let’s Roll is literally the best e-bike store in central PA! They have a wide variety of selection and you’ll be able find a bike that’s tailored specifically to your needs. My personal experience with Dave was exceptional, he’s extremely knowledgeable, was very patient, and genuinely wanted to help me find the right bike! Thanks again Let’s Roll, will definitely recommend to friends and family.

5/16/2024

Battery B

Just picked up two e ride pro ss 2.0 from these guys. Brand new already setup great price. Great overall experience. Now I want to call out of work today so I can ride them. Thanks again

5/16/2024

Ken W

Wrecked my Ariel Kepler. Took it to Let’s Roll. Needed a new controller. Had them tune it up and it’s better than brand new. The price was very reasonable!

5/9/2024

My Massage T

Staff were helpful and accommodating!

4/24/2024

Katrina F

The Let’s Roll staff were so helpful! I was able to test drive many bikes and the staff were all knowledgeable about each bike! We will be going back to get my husband a bike!

3/14/2024

Denise I

Great shop Guys are always so very helpful and courteous get things done in a timely manner exceptional customer service

3/9/2024

Jayde C

Cuba helped me and was so nice and fast!! Thank you. I will be back!

3/3/2024

Matt R

Great customer service, Repaired my e-bike that I purchased from a e-bike store, I plan on purchasing a new bike in the next couple weeks from Let’s Roll

2/19/2024

Michael Z

Big Shout out to Tim and the boys down at Let’s Roll. They had a ton of knowledge on the bikes an let us test ride as many as we wanted till we found the right bike for the wife and I. Super happy with our purchase def recommend going there for all your E-bike needs. Thanks again guys.

2/18/2024

Steven

I purchased the Let’s Roll motorcycle jack and lift and please let me tell you it is definitely One of the BEST purchases EVER!!!! I now have so much more room in my garage on top of how easy it is to move the Harley around and even clean it. I can spin the wheel entirely while shining up the chrome spoke and whit wall tire!!!! I highly highly recommend this product to anyone with a motorcycle!!!! Thank You!! Steven

12/13/2023

Cathy S W

Thank you for the great service. I’m excited to ride my new bike, being short you guys helped me decide what the best bike was for me.

11/24/2023

Bob Michelle M

Columbia staff was extremely helpful in choosing the rental bikes for our first e-bike experience. The Susquehanna River Trail is fantastic and the start of the trail is literally a block from their location. Highly recommend!!

11/5/2023

Barbara R

Our experience was excellent. The staff was very responsive and accommodating. I highly recommend this business.

10/4/2023

Joseph U

Very helpful staff, great location for renting bikes on the beautiful river trail! The electric bikes are a lot of fun! Looking forward to our next trip to the Lancaster area!

8/22/2023

Jeff H

we visited this store 8-19-23 for a one wheel. These ppl were the most helpful and very friendly. I wasn’t ready for it at that time. I want to give another chance. IF I buy a new OneWheel, I would buy it from here. Thanks Guys for your help. I really appreciate that.

8/20/2023

Maureen G

Great store and great service! Ryan helped me with a minor repair. H went out of his way to get me quickly!

8/19/2023

Alexa M

Perfect place

8/8/2023

Alberto M

I cannot believe how easy it was to shop with these guys. They’re obviously extremely knowledgeable and passionate about the products they sell and it made picking out the right bike an absolute breeze. I went home with my new daily commuter bike today and I couldn’t be happier with my purchase and my shopping experience. If you’re in the market for an e-bike, look no further!

7/2/2023

Mike and Carol B

I was looking for a couple of ebikes to get for myself and my wife. We are both in our 60’s and wanted to get out and enjoy ourselves without killing ourselves in the process. 😆 LOL, I ended up purchasing an Addmotor trike for my wife and a Magicycle Deer for myself. Let’s Roll assembled and delivered them. We have had no issues since we received the bikes. They both are as advertised. My wife and I have both enjoyed our rides. I highly recommend Let’s Roll to anybody looking for an ebike. For any seniors out there reading this, don’t wait to start enjoying yourself and the outdoors again. LET’S ROLL can help you get back out there.

7/1/2023

Delaney

I was looking to order 2 heybikes online then found let’s roll haybike dealer. They had in-stock the 2 bikes we were looking for, the cityrun and the brawn. When I saw them they were very beefy,well built and fully loaded for the same great deal heybike had online. Ryan was very helpful and had a lot of other ebikes beside heybike in his store. We are 2 hrs away but he was the nearest dealer and that was what I was looking for. Took the bikes out for a run today, so far very impressed with the heybikes, we built and very fast. More power is good. Great place to deal with.

6/25/2023

Donna

So have been hearing a lot about these ebikes and looked for the nearest shop! So fortunate that this shop in Columbia was close. Had a wonderful experience and had a charming Sales man “Dave” answered all my questions and added more information that I hadn’t thought about. Not quite ready to take the plunge, but Dave even allowed a test ride on one of the bikes! It felt great as my knees haven’t allowed riding easily in quite some time! They also rent out bikes and this may be my next choice before a purchase. How convenient as it’s right be the river trail! Thank you for your help and time I’ll be sure to recommend your shop to others! Hope to see you soon! Donna and Bob

6/25/2023

DJ rocking r

I loved the staff and My new E-Bike!! I will send all my friends to them!!! Highly recommend that you check them out! Tell ‘‘em Rabbit sent you!

6/6/2023

Amanda I

Anyone looking for a way to travel that is nostalgic yet modern, the entire experience at Let’s Roll can not be beaten, from the moment you walk in or contact the store, Tim is the go to guy for your all your biking needs! This place is one to bring happiness and satisfaction to their customers with top of the line service and products. I recommend you to check them out and hurry in to see whats in stock. LETS ROLL is where its at yall!!!!

5/20/2023

Bobbie J

Wrecked my Magicycle 2 weeks ago and did alot of damage. I was quoted a number and they fixed it well under the estimate. I’m very happy. You won’t be sorry getting your bike here or serviced. Good people

5/6/2023

Mary Alic G

Just bought a Murf E Bike with the help of Ryan. The shop has many brands and bikes to choose from and can be rented for the day or for a few hours. Hope to put many miles on my new bike!

4/19/2023

Matt R

Good repair service for e-bikes in this area!!!! 6 Stars

4/19/2023

Michelle

Ryan is awesome! Patient with all my questions and provided great instructions and excellent customer service. Even helped me to my car. It was worth the 2-hour drive from Maryland! 👍🏾👍🏾👍🏾

4/7/2023

Al B

I rented an Aventon Aventure in April 2022 and bought it the next day. Since then the Let’s Roll staff has been very helpful with service and accessories. Great service, friendly staff.

4/5/2023

Kevin T

Absolutely great service.

3/31/2023

capsfandustin

They took the time to answer all my questions and made sure I was happy with my bike. I like to support local businesses and they made it easy. Highly recommended!!

3/31/2023

Deborah P

The seller was super helpful and answered any and all questions we had! We were even able to test out numerous bikes with thorough instructions and precautions!

3/29/2023

Robert G

What an awesome experience. Very helpful staff. Let’s Roll had two e-bikes that I was researching in stock. My wife and I were setup with test drives and they explained all of the features in detail. Very nice small store, no pressure sales tactics or BS. Cash and carry with fair pricing. They even help us load our bikes and gave is free t-shirts. Will definitely buy here again and have all service performed. Thanks, Robert and Dawn

2/26/2023

Jarrod W

Very nice people and really respectful they help me out every time from doing maintenance or giving me tips on things I may need to know it’s a good place to get an e-bike I highly recommend them

2/15/2023

Ken B

Friendly and knowledgeable service. You will find experienced staff who will direct you to a product that is appropriate for you and your budget. The service department is also friendly and knowledgeable. They will note issues that may need attention and have a discussion about the issues so you can decide for yourself if the work is needed now or can wait. I’m a fan.

2/12/2023

bmxislife extremely c

I love this place. Awesome customer service. They sell, rent and repair electric bikes and the mechanic can fix anything

1/13/2023

Adam F

I brought my family in from Maryland and rented bikes from Ryan, super nice guy. We took a ride on the rail trail in “Lititz ” and we had a great time

1/13/2023

Kelly H

Can’t wait to check it out

12/18/2022

Fragsrus

Great buying experience. Didn’t try to sell us anything we didn’t need. Even helped load our purchase into the vehicle.

10/22/2022

Steve

What a great time we had renting ebikes from Let’s Roll! Everyone was extremely helpful and the bikes were in perfect condition. We road backroads out to the Hunsicker Covered Bridge, had lunch in quaint Leola (Gracie’s on Main) and back (20 miles). Great 1/2 day rental and would highly recommend it! These guys are the best!!

9/25/2022

Andrew Donaldson E

Proprietors were extremely welcoming and helpful, they had me test riding several versions of the bike I was interested in within two minutes of arriving, and Ryan gave out his personal cell phone number if I had any other questions during the off-hours (over a holiday weekend no less). Their enthusiasm was contagious and I hope their business booms. I am not local, but if I pull the trigger I’ll make the trip and buy from them.

9/5/2022

Connie H

We rented these and it was SO MUCH FUN! The owner and helpers were great!!!

8/29/2022

Kathryn Q

We stopped by today, Monday, while we were in Lancaster and were about to call to make an appointment when Ryan came to the door. Even though the store was closed, he welcomed us and offered us superb customer service. Very pleasant, knowledgeable, and helpful. We left very happy customers and look forward to doing business with you for many years to come.

8/15/2022

Jonathan S

The guys at Let’s roll were beyond nice and patient when it came to me making a decision on what bike to buy. They were extremely knowledgeable and went out of their way to get the bike I wanted and had it ready for me to pick up. There prices are great and the bike techs really know what they are doing. Won’t go anywhere else for bike needs.

8/13/2022

Randy K

It’s a great shop and great prices .

8/11/2022

John

Great prices

8/11/2022

Great place to buy an electric bike very friendly and expensive pricing J

Great place to buy an electric bike very friendly and expensive pricing

8/10/2022

Jim Swartz Martha M

Communication with Tim and Ryan before the sale was top notch. We were 2 first time e-bike buyers and Ryan answered all of our questions. We drove 3 hours to get to the Let’s Roll bike shop and would do so again. I’ve already recommended Let’s Roll to others who have asked where we purchased our Zebras, including persons on the Facebook Himiway owner page…one of which is local to the shop

7/20/2022

Nate B

These guys were great. I got a great deal. They were very excited to help me. Through in some nice stuff. Absolutely would buy this bike again.

7/17/2022

L G

The place to go if you want an e-bike! Service on the bikes are amazing, Gabe knows his stuff. Tim is enthusiastic & really bends over backwards to help you through the process (and beyond). It’s great working with people that have genuine knowledge & love what they do, you can tell.

7/4/2022

Sharon H

Excellent experience at Let’s Roll! I wanted an ebike and Ryan happily answered my questions and helped me pick some bikes to try. What fun! They are enthusiastic, knowledgeable and very excited to help you get just the right bike! I went home with a great bike and love it!!! 5stars for Let’s Roll!!

6/28/2022